SubSkills Training

Privacy Policy

Who we are:

Academy of Hypnotic Arts Ltd.

Our website address is: https://subskills.co.

Privacy – pertaining to our websites and any other of our products, consultations or trainings. Updated to include New GDPR requirements:

AMENDED: Changes to this privacy policy
This privacy policy was last updated in April 2018 and reflects the requirements of GDPR at that time.

What information is collected about me?
Only the minimum information about you is collected when you sign up or have previously signed up for, free reports, blog posts, webinars, or special offers or when you place an order for online products, services, training or events. If you have used our mind profile application, your scoring is retained for future use if you continue your education with us. The information held is secure in our account and isn’t passed on to any third party. Website usage information is collected using cookies.

If you have had a video call session with anyone authorised by Academy of Hypnotic Arts and you have agreed to it being recorded, then we may use that recording for promotion purposes, you will have been made fully aware of this fact beforehand. If you have purchased a physical product then we will have access to your address and phone number. If you have received an invoice from us for payment of services, then your information is held on record for our accounting purposes. This information is held in our accounting online platform and is available to us and our accountants. You can ask us for any information we hold about you. All enquiries should be addressed to: Academy of Hypnotic Arts Ltd. 1 Emperor Way, Exeter, Devon EX1 3QS UK . +44 1392 314090 . team@subskills.co

How long do you keep information for?
We keep information from previous connections for as long as the connections remain active. We do not hold information about people that do not want to continue a working relationship with us, unless these are financial and are needed for accounting purposes. Levels of communication are now internet based via various social platforms. Information on invoices has to be retained for a minimum of 3 years for a UK private Limited company.

How is the information about me used?
Information gained on the website is used to process an order or payment, to respond to enquiries and to send you information you have requested. Your information is never shared with anyone else (other than companies related to processing that data. These are: ActiveCampaign, Paypal, Stripe, Thinkific, Kartra, WebinarJam. Email communication is used for support and customer care. Once dealt with the emails are deleted.

Automated emails
If you have consented to receive information from us by putting your details on a webform and you no longer wish to receive information from us, you may opt out at any time by following the unsubscribe link at the bottom of the  information email. If you have unsubscribed and you are still receiving mail from us it may be that you have subscribed for another product or service using a different email. We do not reinstate your status once you have unsubscribed and you will be deleted from our lists after 3 months.

Access to and deletion of my information
You have the right to request a copy of the information that is held about you and to make corrections to that data. If you would like a copy of some or all of your personal information, please contact us.

You also have the right to request that we delete any or all of the data we have related to you. However, for financial reasons if you have been invoiced we are legally bound to keep this information for a minimum of 3 years. 6 years if it’s for insurance purposes.

Additional information
Anything discussed by email, by phone or in a video call is confidential, unless you have agreed for the call or consultation to be recorded for promotional use.


(1) Introduction

This website is owned and operated by Academy of Hypnotic Arts ltd.

We are committed to safeguarding the privacy of our website visitors; this policy sets out how we will treat your personal information.

(2) What information do we collect?

We may collect, store and use the following kinds of personal information:

(a) information about your computer and about your visits to and use of our websites (which may include your IP address, geographical location, browser type and version, referral source, entry page, exit page, length of visit, number of page views, route taken through our website, and similar information);

(b) information relating to any enquiries you make concerning our services or products or purchases you make of our services or products (which may include your name, address, email address, telephone number, company name, role/position, payment details and details of the proposed use or uses of the services or products);

(c) information relating to or supplied to us in connection with any legal services we may provide to you;

(d) information that you provide to us for the purpose of registering with our website blogs (your name and email address);

(e) information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters (your name, email address and areas of interest); and

(f) any other information that you choose to send to us.

(3) Using your personal data We may use your personal information to:

(a) administer the website;

(b) improve your browsing experience by personalising the website;

(c) enable your use of the services available on the website;

(d) send to you products, tickets or course details that you purchase,

and supply to you services we contract to provide;

(e) send statements and invoices to you, and collect payments from you;

(f) send you general (non-marketing) commercial communications;

(g) send you email notifications which you have specifically requested;

(h) send to you our newsletter and other marketing communications

relating to our business or the businesses of carefully-selected third parties which we think may be of interest to you by post or, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require marketing communications);

(i) provide third parties such as our PR services with statistical information about our users (but this information will not be used to identify any individual user); and (j) deal with enquiries and

complaints made by or about you relating to the website or our products, events or services.

Where you submit personal information for publication on our website, we will publish and otherwise use that information in accordance with the license you grant to us.

(4) Disclosures.

We may disclose information about you to any of our employees, officers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes as set out in this privacy policy.

In addition, we may disclose information about you:

(a) to the extent that we are required to do so by law; [Note we are a British based company subject to the terms of the Data Protection Act and any EU laws in force at this time.

(b) in connection with any legal proceedings or prospective legal proceedings;

(c) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk); and (d) to the purchaser (or prospective purchaser) of any business or asset which we are (or are contemplating) selling.

(5) Cookies

A cookie consists of information sent by a web server to a web browser, and stored by the browser. The information is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.

We use session cookies on the website. We will use the session cookies to keep track of you whilst you navigate the website. Session cookies will be deleted from your computer when you close your browser.

We use Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users’ computers. The information generated relating to our website is used to create reports about the use of the website. Google will store this information. Google’s privacy policy is available at:

http://www.google.com/privacypolicy.html.

Most browsers allow you to reject all cookies, whilst some browsers allow you to reject just third party cookies. For example, in Internet Explorer you can refuse all cookies by clicking Tools, Internet Options, Privacy, and selecting Block All Cookies using the sliding selector. Blocking all cookies will, however, have a negative impact upon the usability of many websites.

(6) Your rights

You may instruct us to provide you with any personal information we hold about you. Provision of such information may be subject to the payment of a fee (currently fixed at GBP 10.00). You may instruct us not to process your personal data for marketing purposes (by email or otherwise) at any time. (In practice, you will usually either expressly agree in advance to our use of your personal data for marketing purposes, or we will provide you with an opportunity to opt-out of the use of your personal data for marketing purposes.)

(7) Security of your personal data We will take reasonable precautions to prevent the loss, misuse or

alteration of your personal information. Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

(8) International data transfers Information that we collect may be stored and processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this privacy policy. Information which you provide may be transferred to countries which do not have data protection laws equivalent to those in force in the European Economic Area. In addition, personal information that you submit for publication on

the website will be published on the internet and may be available, via the internet, around the world. You expressly agree to such transfers of personal information.

(9) Policy amendments

We may update this privacy policy from time-to-time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes.

  1. Third party websites

The website contains links to other websites. We are not responsible for the privacy policies or practices of those websites.

(11) Contact

If you have any questions about this privacy policy or our treatment of your personal data, please write to us by email, or by post to Academy of Hypnotic Arts Ltd. 1. Emperor Way . Exeter . EX1 3QS . +44 1392314090